A mix up on her first day of work sends Shane to the Dead Letter Office, where a group of quirky characters led by Oliver try to deliver the undeliverable. Though Shane wants out of this strange detail, she can't help but get caught up in the story of one misdirected letter mailed by a dying young woman to the man she was falling in love with. As circumstances around the letter get more complicated, Shane and the group break all the rules to see the letter delivered and justice done.
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| Sound | Hal Beckett | Original Music Composer |
| Camera | Adam Sliwinski | Director of Photography |
| Art | Renée Read | Production Design |
| Directing | Scott Smith | Director |
| Writing | Martha Williamson | Writer |
| Editing | Lisa Binkley | Editor |
| Costume & Make-Up | Carla Hetland | Costume Design |
| Production | Joel S. Rice | Executive Producer |
| Production | Shana Landsburg | Casting |
| Production | Scott Smith | Executive Producer |
| Production | Harvey Kahn | Producer |
| Production | Jackie Lind | Casting |
| Production | Martha Williamson | Executive Producer |
| Production | Michael Prupas | Executive Producer |
| Directing | Bill Mizel | First Assistant Director |
| Sound | Greg Stewart | Sound Re-Recording Mixer |
| Camera | Trevor Butt | First Assistant "A" Camera |
| Art | Isaac Terpstra | Set Decoration |
| Art | Sally Cook | Property Master |
| Sound | Gord Hillier | Dialogue Editor |
| Visual Effects | Barry Liu | Visual Effects Supervisor |
| Art | Sean Kirkby | Set Decoration |
| Crew | Brett Armstrong | Stunt Coordinator |
| Sound | Angelo Nicoloyannis | Sound Re-Recording Mixer |
| Sound | Marc Baril | Original Music Composer |
| Crew | Dawn Knight | Post Production Supervisor |
| Sound | Don Mann | Sound Effects Editor |
| Sound | Wayne Williams | Boom Operator |
| Sound | Craig Stauffer | Sound Mixer |
| Camera | Pat Cronin | First Assistant "B" Camera |
| Camera | Chris Helcermanas-Benge | Still Photographer |
| Camera | Alex Kuchera | Key Grip |
| Sound | Meagan Carsience | Music Editor |
| Camera | Bettina Strauss | Still Photographer |
| Editing | Rehan Khokhar | Assistant Editor |
| Lighting | Ronald Richard | Gaffer |
| Camera | Trevor Holbrook | Camera Operator |
| Camera | Nicholas McKenzie | First Assistant "B" Camera |
| Directing | Linda Strathdee | Script Supervisor |
| Lighting | Cody Rusinko | Best Boy Electric |
| Camera | Jill MacLauchlan | Camera Operator |
| Camera | Jesse Vance | First Assistant "B" Camera |
| Production | Yale Kussin | Production Coordinator |
| Camera | Dean Webber | Steadicam Operator |
| Production | Allen Lewis | Production Manager |
| Directing | Catherine Kretz | Second Assistant Director |
| Production | Sara Brown | Extras Casting |
| Production | Lisa Marie DiGiacinto | Casting Associate |
| Costume & Make-Up | Brittany Elchuk | Assistant Costume Designer |
| Costume & Make-Up | Michael Tamayo | Costume Set Supervisor |
| Costume & Make-Up | Leana McGregor | Truck Costumer |
| Art | Jutta Ludwig | Assistant Set Decoration |
| Art | Daren Luc Sasges | Props |
| Costume & Make-Up | Dana Michelle Hamel | Key Makeup Artist |
| Costume & Make-Up | Victoria Fernandez | Key Hair Stylist |
| Costume & Make-Up | Stephanie Hamilton | Makeup & Hair Assistant |
| Camera | Aleks Pichlak | Second Assistant "A" Camera |
| Camera | Peter Leung | Second Assistant "B" Camera |
| Production | Jamie Lake | Location Manager |
| Crew | Dean Fitzpatrick | Transportation Coordinator |
| Crew | Cliff Brown | Transportation Captain |
| Crew | Ken Forsberg | Craft Service |
| Production | Sepideh Merchant | Post Production Coordinator |
| Editing | Cody McDonald | Assistant Editor |
| Editing | Jimmy Hsu | Online Editor |
| Sound | Don Mann | Sound Designer |
| Sound | Rick Senechal | Foley Recording Engineer |
| Sound | Don Harrison | Foley Artist |
| Sound | Ian Mackie | Foley Artist |
| Sound | Valerie Biggin | Music Supervisor |
