Nick Snowden is reluctantly taking over the family business and with only three days before the big night, one of Nick's younger reindeer is stolen from the North Pole and taken to a zoo.
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| Directing | Alex Zamm | Director |
| Writing | Rich Burns | Writer |
| Production | Phil Kruener | Executive Producer |
| Editing | Jimmy Hill | Editor |
| Production | Kevin Lafferty | Producer |
| Camera | Jim Westenbrink | Director of Photography |
| Production | Myra Morris | Executive Producer |
| Sound | David Lawrence | Original Music Composer |
| Visual Effects | Rebecca Adams | VFX Production Coordinator |
